Any return requests must be submitted within 15 days of the date of purchase. If 30 days have lapsed, unfortunately, we can't approve a return for any reason.
To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging. Contact our Customer Service Team at email@example.com
to receive a return approval prior to returning any product.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer unless instructed to do so by our Customer Service Team.
After receiving your return approval from our Customer Service Team, you should mail your product to:
ATTN: Returns Dept.
19851 Nordhoff Pl.
Chatsworth, CA, 91311
Orders that were shipped to you directly from the supplier or manufacturer must be returned in accordance with our Customer Service Team's instructions. Suppliers and manufacturers do not typically provide return labels, so be sure to address your package as instructed.
You will be responsible for paying for your own shipping costs for returning your item. Please note shipping costs are non-refundable.
If you are shipping an item over $50, you may want to consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.